Agrolearn

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Welcome to Agrolearn!

At Agrolearn, we understand that your privacy is important. We respect and value the privacy of everyone who visits www.agrolearn.com (our “Site”) on their devices. Our Privacy Policy governs your visit to our Site and explains how we collect, safeguard and disclose the information that results from your use of our Site.

We only collect and use your Data as described in this Privacy Policy (the “Policy”) and as permitted by applicable data protection regulations. Please read this Policy carefully and ensure that you understand it. By using our Site, you agree to the collection and use of your information in accordance with this Policy. This Policy should be read together with our Terms of Use.

Our Site is owned and operated by Agrolearn Limited, a company registered in Nigeria with offices at Rostal Suite, Press House 27, Acme Road, Agidingbi, Ikeja, Lagos State, Nigeria (“Agrolearn Limited “, or “Agrolearn” “we”, “us” or “our”). For the purposes of the Nigerian Data Protection Regulation 2019, we are the Data Controller which means that we are responsible for determining the purposes for which and means of how your Personal Data is processed.

Our Terms of Use (“Terms”) govern all use of our Site and together with the Privacy Policy constitutes your agreement with us (“agreement”). .

This Policy describes how Agrolearn processes your Personal Data, but it may not address all possible data processing scenarios. This Policy is a guide to help you understand:

  • The Information We Collect;
  • Cookies
  • How We Collect and Use Your Data;
  • Consent and Access Rights;
  • User Responsibility;
  • Data Security;
  • Link to Third Party Sites;
  • Third Party Access;
  • Violation of Privacy;
  • Marketing
  • Transfer of Personal Data Outside the Country;
  • Data Retention;
  • How to Contact Us; and
  • Changes to this Privacy Policy.
  • The Information We Collect
    1.1 The type of personal information which we collect and which may be processed by us includes but is not limited to your name, home address, email address, telephone number, date of birth, username and passwords, your account information such as your unique customer identification, payment method information, marketing preferences, complaints details, financial information, transaction history with us, communications on our Site, how you use our Site, your device information, your response to advertising and direct marketing campaigns and other personal data provided by you or third parties as well as relevant information which constitute personal information (“Personal Information”).
    1.2 We may also collect information that your browser sends whenever you visit our Site or when you access our Site by or through a mobile device (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
    When you access Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
    1.3 We may also use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Site, to improve and customise our Site.
    You can enable or disable location services when you use our Site at any time by way of your device settings.
    1.4 Personal Information, Usage Data and Location Data are collectively referred to in this Policy as Personal Data.
  • Cookies
    We use Cookies on our Site to personalize content, ensure that you have a seamless experience when you visit our Site and to improve our Site. Cookies are small text files that are placed on your device when you visit our site. These files are read by our Site each time you return to our Site. They contain a small amount of data which may include an anonymous unique identifier. They allow our Site to remember your device and how you interacted with our Site.
    You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service. Examples of Cookies we use:
    (a) Session Cookies: We use Session Cookies to operate our Site;
    (b) Preference Cookies: We use Preference Cookies to remember your preferences and various settings;
    (c) Security Cookies: We use Security Cookies for security purposes; and
    (d) Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.
    By accessing or using our Site, you consent to the placement of cookies on your device. If you prefer to disable cookies, you may control how your browser responds to cookies by adjusting the privacy and security settings of your web browser. If you would like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of the pages on our Site may not display properly.
    In addition to our own cookies, we may also use various third-party cookies to report usage statistics of our Site, deliver advertisements on and through our Site, as well as carry out other activities.
  • How We Collect and Use Your Data
    3.1 Agrolearn may collect Personal Data from you, your authorised representatives, third parties or from publicly available sources including but not limited to, government department or agencies, public registries, social media, websites and publications.
    3.2 When you send emails or other communication to Agrolearn, we may retain those communications for record purposes and in order to process your inquiries, respond to your requests and improve our services. When you access Agrolearn’s services, our servers automatically record information that your browser sends whenever you visit our Site.
    3.3 We use the above-mentioned Personal Data for the following purposes:
    (a) to provide and maintain our Site; (b) setting up and managing your account and to communicate with you; (c) to allow you to participate in interactive features of our Site when you choose to do so; (d) to comply with legal and/or regulatory requirements; (e) to gather analysis or valuable information so that we can improve the services that we offer you; (f) to provide customer support; (g) to help us make decisions in order to prevent fraudulent and unlawful practices on our Site; (h) for our day-to-day operations and administrative purposes; (i) to monitor the usage of our Site; (j) to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection; (k) providing you with marketing information and information concerning promotional offers which we offer that are similar to those that you have already purchased or enquired about by post, email, telephone and other means unless you have opted not to receive such information; (l) to detect, prevent and address technical issues; (m) for security and internal audit purposes including monitoring emails, mailboxes and correspondences; and (n) to notify you about changes to our services.
    And for such other purposes as may be directed or consented to by you; and for any other relevant purposes that are related to the purpose for which you submit your Personal Data to us (collectively “Purposes”).
  • Consent and Access Rights
    4.1 We require your consent for the processing of your Personal Data. We shall obtain your consent for/to individual matters, where any document deals with different matters.
    4.2 We can process your Personal Data in the absence of consent where:
    a. processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract;
    b. processing is necessary for compliance with a legal obligation to which you are subject to;
    c. processing is necessary in order to protect your vital interests or that of another natural person; and
    d. processing is necessary for the performance of a task carried out in the public interest or in the exercise of official public mandate vested in us.
    4.3 If we intend to use your Personal Data for a purpose which is different from the Purposes, we will seek your consent prior to the use of your Personal Data for that other purpose.
    4.4 In the event of any arrangement whereby Agrolearn sells or transfers all, or a portion of, its business or assets (including in the event of a reorganization, dissolution or liquidation) to third parties, you hereby consent that your Personal Data held with Agrolearn can be transferred or assigned to third parties who may become the controllers and/or processors of your Personal Data that was held by Agrolearn prior to such arrangement. Agrolearn shall at all times ensure that you are notified when your Personal Data is intended to be transferred to third parties in the circumstances outlined in this clause.
    4.5 No consent shall be sought, given or accepted in any circumstance that may engender direct or indirect propagation of atrocities, hate, child rights violation, criminal acts and anti-social conducts.
    4.6 Your rights:
    4.6.1 You may withdraw your consent at any time and may request access to your personal information in our possession. The withdrawal of your consent shall, however, not affect the lawfulness of processing that was based on such consent before its withdrawal.
    4.6.2 You can object to the processing of your Personal Data, including for marketing purposes.
    4. 6.3 You reserve the right to request the modification or amendment of your Personal Data in our possession.
    4.6.4 You reserve the right to require us to erase your Personal Data if (a) the Personal Data is no longer necessary in relation to the purposes for which they were collected or processed; (b) you withdraw your consent on which the processing is based; (c) you object to the processing and there are no overriding legitimate grounds for the processing; (d) the Personal Data has been unlawfully processed; and (e) the Personal Data must be erased for compliance with a legal obligation in Nigeria.
    4.6.5 You may request for a copy of the Personal Data we hold on you in a structured, commonly used and machine readable format. This request is generally free. If, however, your request is repetitive or excessive, we may refuse to comply or we may charge you a fee.
    4.7 You reserve the right to request the modification or amendment of your Personal Information in our possession.
    4.8 In all cases of access or modification/amendment of Personal Information, we shall request sufficient identification to enable us to confirm that you are the owner of the data sought to be accessed or modified/amended.
  • User Responsibility
    You are required to familiarise yourself with this Policy and to ensure that the information you provide to us is complete, accurate and up to date.
  • Data Security
    6.1 Agrolearn implements and maintains appropriate safeguards to protect Personal Data, taking into account in particular the risks to you, presented by unauthorised or unlawful processing or accidental loss, destruction of, or damage to your Personal Data.
    6.2 Safeguarding will include the use of encryption and pseudonymisation where appropriate. It also includes protecting the confidentiality (i.e. that only those who need to know and are authorised to use Personal Data have access to it), integrity and availability of the Personal Data. We regularly evaluate and test the effectiveness of those safeguards to ensure security of our processing of Personal Data.
    6.3 You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures, we cannot guarantee absolute security. Agrolearn, therefore, accepts no liability for any damage or loss, however caused, in connection with transmission over the Internet or electronic storage.
  • Links to third party sites
    Our Site may contain links to other websites owned and operated by third parties. These links are provided for your information and convenience only and are not an endorsement by Agrolearn of the content of such linked websites or third parties. The information that we collect from you will become available to these websites if you click the link to the websites. These linked websites are neither under our control nor our responsibility. Agrolearn, therefore, makes no warranties or representations, express or implied about the safety of such linked websites, the third parties they are owned and operated by and the suitability or quality of information contained on them. This Policy does not apply to these websites, thus, if you decide to access these linked third party websites and/or make use of the information contained on them, you do so entirely at your own risk. Agrolearn accepts no liability for any damage or loss, however caused, in connection with accessing, the use of or reliance on any information, material, products or services contained on or accessed through any such linked websites. We advise that you contact those websites directly for information on their privacy policy, security, data collection and distribution policies.
  • Third Party Access
    8.1 Agrolearn only shares Personal Data with other companies, entities or individuals in the following limited circumstances:
    (a) We have your consent.
    (b) We provide such information to other professional advisers or other trusted businesses or persons for the purpose of processing Personal Data on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Policy and any other appropriate confidentiality and security measures.
    (c) We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable terms of service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of Agrolearn , its users or the public as required or permitted by law.
    8.2 Agrolearn is at all times, responsible for the security and appropriate use of that data as long as it remains with Agrolearn.
  • Violation of Privacy
    9.1 We have put in place procedures to deal with any suspected Personal Data breach and will notify you of any breach to your Personal Data and will let you know the steps we have taken to remedy the breach and the security measures we have applied to render your Personal Data unintelligible.
    9.2 All suspected breach of Personal Data will be remedied within 1 (one) month from the date of the report of the breach.
    9.3 If you know or suspect that a Personal Data breach has occurred, you should immediately contact the Agrolearn team at [dpo@agrolearn.org].
    9.4 Agrolearn will not be responsible for any Personal Data breach which occurs as a result of:
    (a) an event which is beyond the control of Agrolearn; (b) an act or threats of terrorism; (c) an act of God (such as, but not limited to fires, explosions, earthquakes, drought, tidal waves and floods) which compromises Agrolearn’s data protection measures; (d) war, hostilities (whether war be declared or not), invasion, act of foreign enemies, mobilisation, requisition, or embargo; (e) rebellion, revolution, insurrection, or military or usurped power, or civil war which compromises Agrolearn’s data protection measures; (f) the transfer of your Personal Data to a third party on your instructions; and (g) the use of your Personal Data by a third party designated by you.
  • Marketing
    You can tell us whether or not you wish to be contacted for marketing purposes and, if so, how we can contact you. We will obtain this information from you when we collect your Personal Data and will ask you what kind of communication you would like to receive from us. You can opt-out from receiving marketing communications from us at any time by following the instructions below:
    (i) Email marketing: to opt-out from emails, use the unsubscribe link provided within any email you receive or manage your preferences through the “Account Details” section of our Site.
    (ii) SMS Marketing: to opt-out from SMS, you can use the STOP code provided in any SMS you receive or manage your preferences through the “Account Details” section of our Site.
    Please be aware it may take up to 28 (twenty-eight) days for your request to take effect. Please note you may still receive other important information about our product and services.
  • Transfer of Personal Data Outside the Country
    We primarily store and process the Personal Data of our users in Nigeria. However, if we transfer your Personal Data outside of Nigeria, we ensure a similar degree of protection is afforded to it to safeguard your Personal Data in accordance with applicable data protection regulations in Nigeria, which can include by: (i) ensuring that your Personal Data is only processed in countries which provide adequate data protection laws (in accordance with the applicable data protection regulations in Nigeria); (ii) requiring recipients to sign up to strong contractual commitments that ensure the protection of your Personal Data; or (iii) taking any other measures that comply with the applicable data protection regulations at the time of transfer. Your consent to this Policy followed by your submission of such information represents your agreement to that transfer.
  • Data Retention
    We will retain your Personal Information only for as long as is reasonably necessary for the purposes set out in this Policy for which it was collected. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations as required by the Nigeria Data Protection Regulation 2019 as may be amended and other applicable laws, to resolve disputes, and to enforce our legal agreements and policies.
    We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Site, or we are legally obligated to retain this data for longer time periods.
  • How to Contact Us
    For any enquiries you have in relation to this Policy or to exercise your rights as stated in Clause 4.6 above, please feel free to contact our Data Protection Officer at dpo@agrolearn.org
  • Changes to this Privacy Policy
    We may, from time to time, change or update this Policy in line with legal requirements or if our business changes. All changes to this Policy will be published on our Site and will become effective on publication. We will notify you when we make changes to this Policy.
    This Policy was last reviewed and updated on [04/10/2023].
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